Terms of Service

These Terms of Service (“Terms”) govern your access to and use of www.rootandbranchdesign.com (the “Site”) and the services offered by Root & Branch Landscape Design LLC, doing business as Root & Branch Landscapes (“Root & Branch,” “we,” “our,” or “us”). By using the Site or contacting us about our services, you agree to these Terms.

About our services

We offer landscape design, project management, consulting, and maintenance crew training services principally serving Long Beach, California and the broader Southern California region. We may at our discretion accept work outside this region.

Use of the Site

You may use the Site to learn about our services, view examples of our work, and contact us about a project. You agree not to use the Site for any unlawful purpose, to interfere with the Site’s operation, or to attempt to gain unauthorized access to any system.

Project contracts

Information presented on the Site is for general guidance and does not constitute a contract. Any landscape design, project management, consulting, or training engagement is governed by the separate written contract you and Root & Branch sign for that specific project. In the event of any conflict between these Terms and your project contract, the project contract controls.

Quotes, deposits, and payment

Quotes are provided after consultation and review of project specifics. Most projects require a deposit before design or installation work begins. Payment is typically processed via secure payment links (online) or by check or wire (offline). Specific deposit, payment schedule, and refund terms are set out in your individual project contract.

Intellectual property — design plans

Master plans, planting designs, hardscape designs, renderings, photographs, drawings, and other design deliverables we produce (“Design Materials”) are licensed to you for use on the specific property identified in your project contract. We retain all underlying authorship and copyright in the Design Materials. You may not reproduce, modify, sublicense, or use Design Materials for any other property or commercial purpose without our prior written consent.

Plant and installation warranties

Warranty terms for plants, hardscape, and other installed elements are set out in your individual project contract.

Photography and portfolio use

We may photograph completed projects and use those images in our portfolio, on this Site, on social media, in marketing materials, and in printed publications. We will not include identifying information about clients (such as names or precise addresses) without your consent. If you would prefer that we not use photographs of your project, please notify us in writing before installation begins.

Site content

The text, images, design, and code on the Site are owned by Root & Branch or our licensors and are protected by copyright and other intellectual property laws. You may view and reasonably share Site content for personal, non-commercial purposes; you may not copy, modify, or republish substantial portions of the Site without our written permission.

Limitation of liability

To the maximum extent permitted by California law, Root & Branch’s aggregate liability arising out of or relating to your use of the Site is limited to one hundred dollars ($100). Project-specific liability is governed by your project contract. Nothing in these Terms limits liability for fraud, willful misconduct, or any liability that cannot be limited under California law.

Indemnification

You agree to indemnify and hold harmless Root & Branch and its officers, employees, contractors, and agents from any claim arising out of (a) your misuse of the Site or (b) your breach of these Terms.

Privacy

Your use of the Site is also governed by our Privacy Policy.

Changes to these Terms

We may update these Terms from time to time. The “Effective date” at the top reflects the most recent update. Continued use of the Site after changes constitutes your acceptance of the updated Terms.

Governing law and dispute resolution

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. Disputes will be resolved as follows:

• Claims for less than $10,000 may be brought in the small claims court for Los Angeles County, California.
• Claims for $10,000 or more will first be addressed through good-faith mediation in Long Beach, California. If mediation does not resolve the dispute within 30 days, the dispute will be submitted to binding arbitration in Long Beach, California, before a single arbitrator under the rules of JAMS or another mutually agreed arbitral organization.

You and Root & Branch each waive the right to a jury trial and the right to participate in a class action.

Contact us

Questions about these Terms?

Root & Branch Landscape Design LLC (operating as Root & Branch Landscapes)
6285 E. Spring St., Ste. 383
Long Beach, CA 90808
Email: christina@rootandbranchdesign.com
Phone: (562) 249-5050